The very best TV antenna services in Port Stephens, Newcastle, Maitland and the Hunter Valley

The following are a few samples of some very complimentary and unsolicited comments
from customers who have taken the time to write and tell us about their experience with
Digital TV Antenna Service. The originals are available for viewing in our office by request.

With reference to work carried out at my home office by you on March 23, I write to confirm how pleased I was with the level of service Mat provided. Not only did he turn up on time and do a good job, he also cleaned up after himself to leave no trace of him having worked there. This level of service is rarely found these days and Mathew is to be congratulated on excellent working standards. I would recommend him to anyone.

B H - Salamander Bay

 

Just a quick note to let you know I recently had a new antenna installed by you and that your service all round was excellent and very professional. The installation was at very short notice and you managed to fit into my limited time requirement. Thanks once again for an excellent job, the picture is great. All the best.

Mike S - Raymond Terrace

 

Just a quick thank you for the very efficient service that you have provided in installing the two TV points in my children’s bedrooms. If you would like to give J.M. a call, she is a good friend of ours and mentioned today that she wanted 2 TV points as well. I have told her to expect a call from you to arrange them. Once again ‘thanks’ and keep up the good work.

Boyd N - Vacy

 

Thank you for being so prompt and also for only doing what was required

L C - Nelson Bay

 

Dear Matthew, a great big thank you & your helper for the excellent job on our antenna. I can now ‘Channel Surf’ happily!

L P - Rutherford

 

Fantastic Service.

R. Murphy - Shoal Bay

Frequently Asked Questions

Can Digital TV Antenna Service handle professional, corporate work?

Being a family owned business in the industry for over 30 years, Digital TV Antenna Servie has earned their reputation for quality. Operating from a professional Port Stephens base; we service residential, commercial and Government clients, from small to large systems.

 

Can I watch Foxtel from other rooms?

Yes, in most cases you can link your Foxtel box to other rooms, so you can enjoy Foxtel Programmes elsewhere in your home. We can provide further information and advice on this service.

 

Do you do Insurance repairs?

Digital TV Antenna Services' expertise are used extensively by major insurance companies. If your antenna is damaged or destroyed during storms and gales, the professional team at Digital TV Antenna Service can have you up and running again generally within 24-48 hours. In some cases we can invoice the insurance company direct.


How long does it take to arrange a TV antenna installation?

You will first need to contact the friendly team at Digital TV Antenna Service for an initial assessment and quote over the phone. You can speak to the team 7 days a week between 7am and 7pm to arrange assistance. In most cases you can receive assistance within 24-48 hours!

 

We are WorkSafe Safety Awareness accredited to ensure safety in all operations.

 

We are covered by the appropriate insurance to ensure your peace of mind when working in and around your home.

 

Digital TV Antenna Services' TV antennas offer heavy duty construction and durability, ensuring the best opportunity of resisting the ravages of our local weather.

 

An MATV system is an industry term for a Communal TV Antenna System (or Master Antenna System) servicing multi-residential buildings, apartments etc. This means a single antenna can service multiple rooms or apartments.

 

The cost of the solution depends on all your requirements as applications vary. Please contact us today to discuss your specific requirements and options. It is also important to keep in mind that choosing an antenna provider is more than just comparing prices, we offer so much more.

 

To ensure enhanced viewing quality with Digital TV reception, including access to the new high definition channels, it may be necessary to upgrade your antenna system because many existing antennas are not digital compatible. We can assess your current system and provide expert and cost effective solutions.

 
  • Contact Digital TV Antenna Service today to discuss your requirements and receive a quote
  • Book your antenna installation and arrange a date to carry out the work
  • The technician will answer any questions you may have
  • The antenna installation is then completed with a minimum of fuss

 

Do you provide a warranty?

All work carried out by us comes with a ' 1 year Parts and Labour Warranty', ensuring a quality solution and service.

 

Yes, in addition to installing new TV antennas, we also install additional and convenient TV ports for the bedrooms, kitchen, granny flat, patio, kid's rooms, dad's shed, in fact almost anywhere you want to watch TV!

 

Just because your existing antenna isn't working; it doesn't necessarily need to be replaced. Many antennas can be serviced or repaired, often extending their life by many years and saving you money. Digital TV Antenna Service offers first class antenna services and repairs, even if you did not originally purchase your antenna from us.

 

In 2013 the current analogue TV transmissions in our area was terminated which meant on that date, everyone will need a Digital TV or Digital Set Top Box making it essential to upgrade your antenna to provide continuous TV reception. If you have a Digital TV or a Digital Set Top Box, you will get the best from this equipment by installing a Digital compatible TV antenna and cabling. Visit Digital TV switchover Australia

How do I change from analogue TV to digital TV?

You will need to buy a Digital TV or Digital Set Top Box and install a Digital compatible TV antenna system. For more information please view the Government information website:www.digitalready.gov.au

 

A TV aerial is another name for a TV antenna. It is more common for people in Australia to call these TV antennas rather than TV aerials.

 

There are many potential causes for issues with Digital TV reception including: broken or damaged antennas or cables, electrical/electronic interference, unsuitable antennas and cables, problems with wall outlets, leads etc. Obstructions such as trees, buildings, hills etc. can also impact on signal quality. A qualified and experienced technician will assess your specific situation and provide expert and cost efficient advice.

 
  • Qualified & experienced professionals
  • Superior quality & service
  • Heavy duty durable products
  • After sales support & advice
  • Certified safety accreditations
  • Covered by insurance
  • Trusted & family friendly staff
  • Recommended service provider

 

What should I consider when choosing an Antenna Company?

The antenna industry is not regulated which means it is not accountable to a Government agency which monitors its activities. Regulated industries such as Electrical Contracting, Plumbing & Gas, Communications, Building and Construction etc. are all accountable for their activities to a Government appointed regulatory authority. So this highlights the importance of choosing a professional supplier with an established track record, and who will be around to offer support and advice in the future.

 

As with most industries; there is always an element that brings the industry into disrepute. In addition; there are those that drift into an industry where they believe a "quick and easy dollar" can be made, especially where Government decisions or other initiating factors come into play. Because the government has decided to terminate the current Analogue signal in 2013 leaving just the Digital signal, this will mean that, by this date everyone will need a Digital TV or Digital Set Top Box and a Digital compatible TV antenna. As we approach the "cut off" date for Analogue transmissions, demand for our services and products will gather momentum. This is exactly what will attract these "predators" who are looking to take advantage of the increased demand and tempt you with cheap but sub standard workmanship and materials. The Federal Government's recent Home Insulation Scheme and School Halls Programme is an example of this. We are seeing it already with many newcomers entering the industry with limited or questionable skills and undercutting prices by using inferior materials. You will also see these people offer unrealistic warranties that they may not be able to honour.

If an antenna provider gives you no information other than a price; MOVE ON. It's the things they are not telling you that count.

In summary; the things you should look for:

  • A demonstrated track record including a minimum 3-5 years continuous involvement in the industry
  • A physical address, not just a PO Box or mobile phone number
  • A business registration number, A.B.N or other means of demonstrating a legitimate business
  • An appropriate level of Public Liability Insurance
  • Appropriate Safety Awareness accreditation
  • A willingness to refer you to previous customers to assess their level of satisfaction
  • A minimum 1 year warranty which includes both parts and labour.
  • The size of the antenna measured in "elements". These are the components that make up the antenna. Generally speaking, the greater number of elements the more powerful the antenna.
  • The warranty; what does it include?
    • Is the antenna heavy duty?
    • Where multiple outlets are involved, does it include the splitter box? This is the device that "balances" the signal equally over all of the TV outlets ensuring equal signal strength and quality from each point. Others may use cable joiners which do not perform the same function.

 

Avoid!!

  • Casual advertisements in local papers with just a first name and mobile number unless they can demonstrate and provide all of the above.
  • Businesses offering prices that are significantly lower than those being offered by established businesses.
  • Businesses offering warranties that are significantly longer than those being offered by established businesses.
  • Businesses offering warranties that bear little relationship to the price, i.e. providing a 10 Year Warranty for a $150.00 antenna.
  • Businesses offering substantially lower prices for "Cash" with no receipt. You just know they are not going to be around when you have a problem.